Terms & Conditions

Shipping: We offer FREE UPS/Ground Shipping for qualified online retail orders of $99. or greater for goods placed within a single order & shipped to a physical street address (No P.O Boxes) within the 48 contiguous United States (excluding Alaska & Hawaii). Expedited UPS service levels for both Domestic & International shipments are able to be upgraded if you choose to do so directly through our website shopping cart. Next Day Air orders placed Monday – Friday (excluding holidays) after 1:00 PM EST will ship the following business day. We urge you to inspect your shipment upon arrival, & report any damage or shipping related breakage immediately to the carrier. We reserve the right to use other means of shipping when deemed necessary or more practical. Oversize, overweight or hazardousĀ items are excluded from this offer.

Methods of Payment: For the convenience of our online clients, we gladly accept VISA, MasterCard, Discover & American Express cards. For your protection all credit card information is encrypted & secured using the latest PCI compliance security standards.

Back Orders: Items temporarily out of stock will be shipped immediately as they become available, or the back order will be cancelled at the customer’s request.

Warranty: The seller’s and/or manufacturer’s only obligation shall be to repair or replace products proven to be defective. Neither manufacturer nor seller shall be liable for any loss, injury or damage as a direct or consequential result from the use or misuse of the products offered for sale. Purchaser/user assumes all risk and liability connected with the installation &/or use of the product(s).

Prices: Rodworx.Com offers exceptional price points to consumers throughout our entire product line. We do however reserve the right to adjust prices at any time without prior notice.

Returns: At Rodworx.Com, we work hard to ensure that you receive the right parts for your application. However if you find you are not satisfied with any item, you may return it for exchange within 30 days of purchase. Any item returned for exchange must be in new, uninstalled and unaltered condition. The item must be returned in the original package, with all originally included items such as mounting pads, hardware etc., manuals &/or instruction sheets, and shipping charges must be prepaid. No exchanges allowed on discontinued parts, special orders or after 30 days from the invoice date. Original shipping charges will not be refunded. Customers wishing to make anĀ  exchange should contact us in advance for Exchange Authorization details. A copy of the original invoice or receipt must accompany the item you wish to exchange.